Comprehensive NetSuite Implementation Services | OpenTeQ

NetSuite Implementation
Services

OpenTeQ-NetSuite-logo

What We Provide

As a certified NetSuite ERP implementation partner we can help you get the most out of your NetSuite solution, whether it’s the NetSuite CRM implementation, NetSuite SuiteCommerce (Advanced or Site Builder) web store or the NetSuite ERP.

Being a certified NetSuite implementation services partner, we have the NetSuite expertise, industry know-how and understanding of business processes to help you implement your NetSuite solution with minimal risk and well within your desired time frame.

What We Provide

Custom NetSuite Implementation Solutions

OpenTeQ is a leading full-service NetSuite Alliance Partner – providing a comprehensive suite of NetSuite solutions to help companies across industries modernize their technology and processes to compete in the digital era. Our team of NetSuite ERP Certified Consultants and NetSuite Certified SuiteCloud Developers support all phases of system development – from implementation and integration – to system customization and optimization.

Our NetSuite experts also have deep proficiency across many industries, including eCommerce/Retail, Manufacturing, Professional Services, SaaS, Wholesale/Distribution and more. Our professional services include successful NetSuite integration tailored to your needs from pre-planning to launch and beyond. From end-to-end system implementation services—to configuring advanced integrations with other business-critical applications—let us help you obtain real-time visibility into the entire client lifecycle and gain substantial business process automation.

Collaborative Approach
Approach

Collaborative Approach

We take a collaborative approach to ensure that your implementation is done in a timely manner while still allowing you to perform their regular duties with minimal interruption.

Project Management

Project Management

We develop a project structure through Business Process Analysis that is flexible enough to meet our customer's established requirements, yet thorough enough to mitigate any unnecessary risks.

Issue Resolution

Issue Resolution

Our dedicated NetSuite implementation team will address any system errors and other bugs and answer how-to questions.

Your Trusted NetSuite Partner

As a leading NetSuite implementation partner, our company boasts a team of highly skilled NetSuite Consultants and NetSuite Developers who are experts in implementing and customizing ERP systems for various industries. Our teams understand the intricacies of business processes and leverage their extensive knowledge of NetSuite to tailor the software to meet the unique requirements of each organization.

With a collaborative approach, our NetSuite Consultants work closely with clients to analyze existing workflows, identify areas for improvement, and design streamlined processes that align with their business objectives. Our NetSuite Developers then bring these tailored solutions to life, ensuring seamless integration and optimal performance.

To ensure client satisfaction, our teams conduct rigorous user acceptance testing, ensuring that the implemented system meets the highest standards of functionality and usability. With our expertise and dedication, we stand out among NetSuite partners, delivering successful and efficient implementations that drive business growth.

NetSuite Implementation Method

The OpenteQ implementation process is seamless, with dedicated project teams able to quickly tackle complex business problems and ensure that no important elements fall through the cracks during the process. Our typical NetSuite implementation takes 10–12 weeks from the start of our requirements to a successful go-live.

We only accept a limited number of NetSuite implementations every year so that you get the post-go-live support attention you need to stay successful and help with your business’s adoption of the new ERP. That's the type of support you get... dedicated, responsive, and eager to get the work done!

NetSuite Implementation Process

STEP 1
Discovery & Data Preparation

Our team will spend some time with you helping you determine which NetSuite products are necessary for your industry and business. It might be worth it to utilize a custom solution rather than a module! If that is the case, you might save yourself thousands of dollars annually by avoiding an unnecessary licensing fee. This first step is where you will get a highly detailed estimate of your ERP implementation plan. You can count on our estimates to be incredibly detailed to the hour. Once we have determined the "what" of your NetSuite Implementation, we can iron out the "how".

STEP 2
Personalization + Development

We will kick off the NetSuite implementation by pulling all the decision-makers in a single session. There are always things needed by your team. We will do the heavy lifting by guiding you through strategic decisions based on our experience in your industry. In this step, our project managers help iron out final details within the implementation process, finalizing the "how" of your implementation.

STEP 3
Quality Assurance

This is the fun part, where our developers get to put your unique NetSuite implementation plan into action. We are going to dive into the configuration of every NetSuite module while automating data using workflows and SuiteScript to keep your employees working on the projects that keep your business profitable. A successful data migration is key during this step of the implementation process. During this phase, you will see the look of the forms, the look of the templates used for invoicing or other customer-facing documents, and finally...you will begin to see the entire product take shape.

STEP 4
User Enablement/Training

This is a vital stage for every NetSuite implementation. During this phase, every person that will be utilizing NetSuite for their job will have the opportunity to test out the process while giving input on areas that work to make it more effective for their day-to-day lives. This feedback is essential to your employee buy-in of the finished product. We take this feedback to implement any automation that would make their lives easier or place them on the roadmap if it is not necessary for your Go-Live. This stage is the perfect opportunity for our NetSuite consultants to train your employees on how to utilize NetSuite.

STEP 5
Cutover & Go Live

Finally, our team will test the heck out of the product to ensure that there is no stone left unturned.

STEP 6
Post Go Live Support

On the designated date, we turn the switch and your company is live on NetSuite. In this part of the project, our team of NetSuite consultants is often on-site with you to help any employees that are having a difficult time understanding what to do.

Meet Your Trusted NetSuite Implementation Partners Today

Explore how our NetSuite implementation experts can best elevate your operations and take your business to the next level

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FAQ

Frequently Asked Questions

NetSuite’s built-in functionality enables the support of multiple applications within a single platform, minimizing costs and boosting productivity without the additional expense of consultants to integrate each system. Additionally, NetSuite effortlessly consolidates and presents this data on clear and customizable dashboards.

NetSuite implementation services refer to the professional assistance and support provided to businesses during the process of adopting and integrating Oracle NetSuite, an ERP (Enterprise Resource Planning) software solution. NetSuite implementation involves configuring the software to meet the specific needs and requirements of a business, migrating data from existing systems, training users, and ensuring a smooth transition to the new platform.

Key components of Oracle NetSuite implementation services may include:

Customization: Tailoring NetSuite to align with the unique processes and workflows of a business.

Data Migration: Transferring data from existing systems to NetSuite while ensuring accuracy and completeness.

Integration: Connecting NetSuite with other applications and systems used by the business.

Training: Providing training sessions for employees to ensure they are proficient in using NetSuite for their respective roles.

Consulting: Offering expert advice and guidance on best practices, configuration options, and optimizing the use of NetSuite.

Testing: Conducting thorough testing of the implemented NetSuite solution to identify and resolve any issues before full deployment.

Go-Live Support: Assisting the business during the initial phase of using NetSuite to address any issues and ensure a smooth transition.

Post-Implementation Support: Providing ongoing support and maintenance services to address issues, implement updates, and optimize the use of NetSuite over time.

The goal is to ensure that the implementation of Oracle NetSuite aligns with the business objectives, improves operational efficiency, and maximizes the benefits of the ERP system.

NetSuite SuiteCloud Platform customization capabilities makes configuring and customizing NetSuite accessible to business users and administrators without requiring IT. By taking a visual, no-code approach to enhancing the suite to meet the unique needs of every organization. Platform customization solutions empower non-technical users with the agility to extend NetSuite virtually without limits.

NetSuite SuiteCloud Platform Customization Benefits

Customization Made Simple. Intuitive, easy-to-use point-and-click tools for business users mean less time spent getting customizations ready for production.

Data Organized Your Way. Organize and manage business data according to how you want your model to behave by defining custom objects like records, fields and data relationships.

Hassle-Free Upgradability. Changes made to standard NetSuite functionality automatically work with every new product release.

Business-User Friendly. Your users don’t require advanced technical skills to modify out-of-the-box functionality, meaning lower customization costs and reduced reliance on IT and developers.

SuiteCloud data integration technologies adapt to how your application ecosystem is designed, not the other way around. Achieve your integration objectives by leveraging standard interfaces and data formats and commonly used ISV applications including tax, vendor management and hundreds of others, all certified to work with NetSuite.

NetSuite SuiteCloud Platform customization capabilities makes configuring and customizing NetSuite accessible to business users and administrators without requiring IT. By taking a visual, no-code approach to enhancing the suite to meet the unique needs of every organization. Platform customization solutions empower non-technical users with the agility to extend NetSuite virtually without limits.

A NetSuite implementation consultant plays a crucial role in guiding businesses through the process of adopting and integrating NetSuite, an ERP (Enterprise Resource Planning) software solution. Their responsibilities encompass various aspects of the implementation process to ensure that NetSuite aligns effectively with the specific needs and goals of the business.

A typical ERP implementation plan can be divided into six phases, each with specific objectives. Every business is unique, so the phases may vary somewhat depending on the company, and they also may overlap. The six-part ERP implementation phase lifecycle includes discovery and planning, design, development, testing, deployment and support.

Discovery & Planning

What is the first phase of ERP implementation? This includes researching and selecting a system, setting up a project team and defining detailed system requirements. The project team will handle a broad range of roles related to the implementation, including laying out the project plan and target dates, ensuring adequate resources are allocated, making product and design decisions, and day-to-day project management.

The ERP project team typically includes an executive sponsor, a project manager and representatives from the departments that will use the system. Involving senior management is critical to ensure the project gets the resources it needs and to provide the backing needed to implement change across the organization. The team also may hire an external consultant or ERP implementation partner to provide expertise in designing and configuring the system. It should also include any internal specialists involved in implementing the system, such as a representative from IT and a report writer who will develop customized reports for users across the organization.One of the team’s early goals will be to develop a detailed understanding of current issues, including process inefficiencies and requirements for the ERP system. If the organization has previously developed an ERP business case, it may have already defined broad business issues and goals for the implementation, which may include a faster financial close, improved insight into operations or preparing for an IPO. These can be used to direct more detailed analysis, including documentation of existing workflows, and to focus development of the system. The team may select and acquire an ERP system during this phase, as the organization develops a clear idea of its requirements. One major decision is whether to use an ERP system that runs on-premises or in the cloud. For an on-premises system, you buy and install hardware and software in your organization’s data center. In contrast, cloud-based ERP is generally provided as a subscription service accessed via the internet, so it can be faster to implement and requires fewer in-house IT skills.

Design

The design phase works from detailed requirements and an understanding of current workflows to develop a detailed design for the new ERP system. This includes designing new, more efficient workflows and other business processes that take advantage of the system. It’s important to involve users in the design phase, since they have the most intimate understanding of current business processes. Involving them in the design also helps to ensure that they’ll welcome the new system and take full advantage of it.

Gap analysis can be used to identify process intricacies and unique quirks that may require customization of the ERP software or changes to workflow or processes to more closely align with the ERP system itself. The team can present the gaps to its implementation partner or supplier and ask them to identify potential solutions.

Development

Armed with clear design requirements, the development phase can begin. This involves configuring and, where necessary, customizing the software to support the redesigned processes. It may also include developing integration with any of the organization’s other existing business applications that won’t be replaced by the ERP system. If you’re using an on-premises ERP system, the organization will need to install the necessary hardware and software.

In parallel with software development, the team should develop training materials to help users adjust to the new system. It also needs to begin planning data migration, which can be complex since it often involves extracting, transforming and loading data from multiple systems, each of which may use different formats and may hold duplicate or inconsistent information. The project team should determine which data to migrate in this phase, avoiding the blanket migration of all historical data, lots of which is likely irrelevant. (See more on data migration below.)

Testing

Testing and development may occur concurrently. For example, the project team may test specific modules and features, develop fixes or adjustments based on the results, and retest. Or, it may test one ERP module while another is still in development. Initial testing of the basic functions of the software should be followed by rigorous testing of the full capabilities of the system, including allowing some employees to test the system for all their day-to-day activities. This phase should also encompass testing of the migrated data and include introductory end-user training. Most vendors can supply pre- and post-deployment tools to begin user training. But in addition to vendor support, the organization should make good use of the training materials created in the development phase. There is real value in resources that specifically cater to your end-users’ day-to-day responsibilities.

Deployment

This is what you’ve been striving toward: the day the system goes live. Be prepared for potential issues, since there may be a lot of moving parts and possibly some befuddled employees, despite your best efforts to prepare them for the change. The project team should be readily available to answer questions, help users understand the system and attempt to fix any issues. Your implementation partner should be able to help with troubleshooting if necessary. It may take time for users to adapt to the system and achieve the anticipated productivity gains. Some data can be migrated ahead of deployment, while other information—such as current transactions—should be migrated immediately before going live. Some organizations aim to deploy all the modules of the ERP system concurrently, while others focus first on specific high-priority modules or processes and add others later in stages. To minimize risk, some organizations also continue to run older systems in parallel with the new ERP implementation for a time, although this can add to the overall project cost and reduce user productivity.

Support & Updates

Nurturing your ERP implementation after deployment helps to keep users happy and ensure the business achieves the desired benefits. The project team may still be responsible for the ERP system during this phase, but its focus will shift to listening for user feedback and adjusting the system accordingly. Some additional development and configuration may be needed as new features are added to the system. New staff will also need to be trained on the system.

An ERP system integrates many functions across the business, such as financial management, human resources, sales and manufacturing, to deliver benefits such as increased productivity and efficiency. ERP implementation describes the process of planning, configuring and deploying an ERP. The process typically continues for a few months—and it’s complex, because an ERP system supports and automates many different functions. To ensure a successful implementation, the organization needs to carefully define its requirements, determine how to redesign processes to take advantage of the system, configure the ERP system to support those processes and rigorously test it before deploying it to users. Successfully navigating all those steps on schedule requires careful planning and a structured, phased implementation approach.

You can also connect Data Connection Wizard or Microsoft Query and select the tables you would like to import into your Excel workbook.

The ease of implementing Oracle NetSuite can vary depending on several factors, including the complexity of the business processes, the level of customization required, the size of the organization, and the expertise of the implementation team. Generally, NetSuite is designed to be a flexible and scalable solution that can adapt to various business needs, but the implementation process itself may require careful planning and execution.

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