Innovate Business Processes with
a Trusted Salesforce Partner Company
Salesforce partners help businesses innovate with Salesforce and bring a digital future to their customers. Damco is a Salesforce Gold Consulting Partner and holds over two decades of experience in developing and maintaining IT solutions and services. We are a strong team of Developers, Administrators, Product Consultants, and Architects who are well-versed in Salesforce products, platforms, and related ecosystems.
Our Salesforce implementation expertise spans Sales Cloud, Marketing Cloud, Service Cloud, Analytics Cloud, Financial Services Cloud, and Nonprofit Cloud. To implement these solutions, we use agile methodologies that focus on iterative and phased development. Being a certified Salesforce partner, our CRM deployment experience runs across industries such as Healthcare, Finance, Professional Services, Engineering & Real Estate, Insurance, Logistics, Manufacturing, Hi-Tech, and Nonprofits.
Our Salesforce services
OpenTeQ has Salesforce expertise and tools to support your Salesforce strategy with a suitable service offer.
Within our Salesforce consulting services, we help companies select a Salesforce edition and features and advise on suitable integration, configuration, optimization or customization options for existing Salesforce CRM. We can also conduct an audit of your Salesforce system, diagnosing existing or potential issues.
We perform Salesforce implementation into your corporate cloud environment and carry out all the necessary configurations, data migration, workflow setup, and user training to meet your business needs.
We help you move from your legacy system to a cloud-based Salesforce CRM. We clean and migrate your data, map your workflows on the Salesforce platform, cut redundant features, and add new relevant functions.
If you want to go beyond out-of-the-box capabilities, our experts can modify objects and fields, data models, user permissions, and other platform aspects using default customization capabilities and declarative automation tools.
Our Salesforce developers automate business processes and create custom solutions for business logic, scheduled and batch jobs, add-ons, and packages for Salesforce using Apex, LWC, Aura, Visualforce, and other development instruments if you require modifications that Salesforce’s out-of-the-box tools can’t cover.
We set up a seamless data flow between your Salesforce and any other system, like ERP, accounting, marketing, document management, and customer service tools through existing APIs, solutions from AppExchange, or custom-built modules.
We render professional Salesforce CRM support and maintenance services. Our team can perform routine administrative tasks like user management, data migration and manipulation, etc., conduct health checks, resolve emerging performance issues, assist in user adoption, and deliver required updates and on-demand improvements.
Salesforce products we work
with
We have in-depth expertise in the implementation and fine-tuning of the following Salesforce products to drive our customers’ digital transformations:
Sales Cloud
Aimed at sales managers and reps, this solution allows users to set up a custom sales flow, manage their tasks and track performance, as well as accumulate customer information in one place.
Service Cloud
Salesforce Service Cloud enables efficient omnichannel customer support through capabilities like case and field service management, self-service enablement, knowledge base, and dashboards with service data and analytics.
Marketing Cloud
A marketing automation tool helps automate engagement across channels and social media, gather and analyze customer communication data, and personalize customer interactions in real time.
Community Cloud
Using this online social platform, companies can create branded sites to facilitate communication between their customers, partners or employees and build a strong community.
B2C Commerce
Targeted at B2C retailers, this Salesforce product has features for marketing and merchandising management, conversion optimization, and AI-powered shopping experience personalization.
CPQ Salesforce
Configure, Price, Quote (CPQ) sales tool helps sales agents to provide accurate pricing for various product configurations, including quantities, discounts, and optional features.
Salesforce Einstein
This AI tool integrates easily with Salesforce’s core products and delivers valuable insights about sales, marketing and customer service to help companies make smarter business decisions.
Salesforce project roadmap
1Planning
- Project planning
- Kick-off meetings
- Tool selection
- Team setup
2Discovery
- Project goals setting
- Requirements analysis
3Design
- Preliminary prototype creation
- Approach testing
4Building
- OOTB features setup
- Custom development
- Integrations
5 Validation
- User acceptance testing
- User training
6Roll-out
- Delivery
- Data migration
7 Support
- User adoption
- On-demand support and maintenance
Salesforce FAQs
We have a 75-member team with experience across healthcare, insurance, telecom, media and entertainment, and other industries. 90% of our team has Salesforce certification, so if you need something done, we have someone who’s done it before.
Aside from deep industry expertise, by partnering with ValueLabs, you can benefit from our sustainable solutions using proprietary technology which are an integral part of our OneCompany® approach.
Once we understand our clients’ needs, we strategize the correct solution, develop a unique service plan, and implement it to leverage our Salesforce solutions effectively. We help benefit from quick, efficient automated deployments, achieving global rollouts, and unlocking innovative ideas. With our skilled team, beat competitors and prepare for the future together!
Our in-house accelerators add immense value. We developed them with reusable components to help clients improve performance and deliver better products faster and more frequently.
Three things: Our people, our reusable assets, and how we care for our customers. Also, our silver-level partnership ensures best-in-class services, skilled agile teams, and seamless integrations for tailored solutions and exceptional customer experiences.