Quality Engineering Services

OpenTeQ is primarily a service provider, offering expertise in software testing through our skilled engineers. While we have created specialized tools to enhance our service, these are exclusively used based on client needs and unavailable for licensing.

We understand that pricing is important to you. However, the cost varies based on individual customer needs. Since every project has distinct requirements, we can't offer a one-size-fits-all price. But to give you an idea: employing one of our test engineers typically costs about half to one-third of hiring an in-house test engineer in North America. Please contact us with your specific needs so we can provide a more precise estimate.

We hire resources ahead of demand so that we can offer qualified engineers based on your unique needs and get started very quickly. Once hired our engineers are rigorously trained and evaluated on live projects, so they are equipped to start immediately as per the client's needs and skill set.

We truly understand the essence of this question. It revolves around seamless collaboration, clear communication, and the efficient execution of tasks. Here's how we ensure this:

• Onboarding and Training: The moment we embark on a partnership, our first step is an onboarding process where we get to understand your tools, methodologies, and your product in depth. We allocate time for training sessions, ensuring our QA experts are in sync with your product requirements and nuances.
• Regular Sync-ups: We hold daily stand-up meetings with your team, ensuring we're aligned with the day's objectives and are updated on any changes. This frequent touchpoint helps remove blockers and streamline the testing process.
• Use of Collaboration Tools: Our teams are well-versed with various collaboration and project management tools like JIRA, Trello, Slack, Notion, Microsoft Teams, etc. These tools enable real-time collaboration and instant feedback and ensure that the QA process is transparent.
• Dedicated Point of Contact: We allocate a dedicated QA lead or manager for your project to streamline communication and reduce any back and forth. This person acts as a bridge between our QA team and your development team, ensuring clear communication and quick decision-making.
• Feedback Loop: Post each testing cycle, we don't just deliver a report; we engage in constructive feedback sessions. This iterative approach ensures that as your product evolves, our testing strategies adapt accordingly.
• Continuous Improvement: We continually refine our processes based on the insights from our collaboration. This ensures that we're not just integrating with your team but are evolving with it.
• Security and Confidentiality: Recognizing the sensitive nature of development, our integration also focuses on stringent data protection protocols. We abide by strict security guidelines, safeguarding your code and intellectual property.

Security, privacy, and intellectual property protection are at the forefront of our concerns when offering our QA testing services. Here’s a breakdown of how we handle these vital aspects:

• Certifications and Compliance: We proudly emphasize our commitment to quality management, security, availability, processing integrity, confidentiality, and customer data privacy.
• Binding Agreements: Before initiating any project, our engineers sign Mutual Non-Disclosure Agreements (MNDAs) which legally bind them to maintain the confidentiality of your project and ensure that any breach of trust will have legal consequences.
• Client Anonymity: To further strengthen privacy, we assign codenames to each client project. This ensures that not only is the project data kept confidential, but the very identity of our clients remains protected within our system.
• Restricted Access: Our compartmentalization approach means that engineers assigned to one project are not granted access to data or details of other projects. This ensures that there’s no unintentional cross-sharing of data or insights between different projects.
• Physical Security Measures: To prevent data theft or unauthorized transfer, we've disabled computer ports across our facilities. Additionally, cell phones and other recording devices are strictly prohibited within our working areas to ensure that no information is inadvertently captured or leaked.
• Regular Audits: We consistently evaluate and update our security protocols. Regular internal and external audits of our systems ensure we remain ahead of potential threats and vulnerabilities.
• Continuous Training: Our engineers and staff undergo regular training sessions on the latest security protocols, ethical guidelines, and best practices. This ensures that our team is skilled in their technical domains and thoroughly understands the gravity of data privacy and IP protection.
• Data Retention and Disposal: Post-completion of any project we remove all client data from our systems. Your intellectual property, data, and software are paramount to us. Our layered approach to security ensures that every facet of your project, from its inception to its conclusion, is enveloped in a cocoon of stringent security measures.

While hiring in-house testers might be appropriate in many situations, working with us offers several advantages that can be more suitable for businesses seeking flexibility, cost-efficiency, and specialized expertise. It's all about evaluating what aligns best with your company's goals, budget, and project needs.

• Flexibility: Easily scale up or down based on project needs.
• Specialized Expertise: Access to testers with diverse, cross-industry experiences.
• Cost Efficiency: Pay for service without in-house overheads like recruitment and training.
• Core Competency Focus: Let your in-house team concentrate on their primary roles.
• Latest Tools & Tech: Leverage advanced testing tools without direct investment.
• Reduced Time-to-Market: Speed up testing with larger, dedicated teams.
• Risk Mitigation: Avoid project delays from in-house personnel changes.
• Objective Perspective: Get an unbiased view from testers detached from the development process.
• Compliance & Security: Benefit from external certifications and standards.
• Knowledge Transfer: Gain insights and documentation that can educate in-house teams.

Our team is proficient in a diverse array of tools, technologies, and frameworks to ensure that we meet the specific needs of every project and client. Here’s an overview:

• Test Automation:
  • Frameworks: Selenium, Appium, TestNG, JUnit, Cucumber, Robot Framework.
  • Tools: QTP/UFT, Ranorex, Katalon Studio, TestComplete, Playwright, Cypress.
• Performance Testing: JMeter, LoadRunner, NeoLoad, WebLoad, BlazeMeter.
• Test Management: JIRA (with Zephyr or Xray), TestRail, QTest, Quality Center/ALM, QAJarvis.
• Continuous Integration & Continuous Deployment (CI/CD): Jenkins, Bamboo, Travis CI, CircleCI, GitLab CI.
• Mobile Testing: Espresso, XCTest, Detox, BrowserStack, Sauce Labs.
• API Testing: Postman, SoapUI, Rest-Assured, Insomnia.
• BDD (Behavior Driven Development) Tools: Cucumber, SpecFlow, Behave.
• Cross-Browser Testing Platforms: Selenium Grid, Sauce Labs, BrowserStack, CrossBrowserTesting.
• Version Control Systems: Git, SVN, Mercurial.
• Cloud Testing Platforms: AWS Device Farm, Firebase Test Lab, Sauce Labs.
• Defect Tracking: JIRA, Bugzilla, Mantis, Redmine.
• Collaboration & Communication: Slack, Microsoft Teams, Trello.
• Security Testing Tools: OWASP ZAP, Burp Suite, Nessus.
• Accessibility Testing: AXE, WAVE, VoiceOver, JAWS.

This is not an exhaustive list, as the software testing landscape is vast and continually evolving. We regularly train our teams and update our toolkit to include the latest and most effective technologies. If there's a specific tool, technology, or framework you want to utilize or have questions about something not listed here, please let us know. Our adaptability and dedication to staying at the forefront of technology ensure we can provide optimal testing solutions tailored to your needs.

• Client testimonials
• Client case studies
• Clutch.com reviews

We provide dedicated offshore quality engineers and expertise to clients who must deliver thoroughly tested code for internal and commercial applications. Our proven approach combines extensive training, dedicated teams, and optimized communication protocols to quickly onboard new clients, deeply integrate with their development engineering teams, and maximize their output, quality, and speed.

We invest substantially in our staff, including rigorous onboarding processes, ongoing learning programs, work-life balance policies, and dedicated engineers for each client.

Our exceptional NPS score and long-term client retention rates prove that for over 24 years, we have led the industry in offshore quality engineering.

• Our engineering staffs are in India and Mexico
• Our customer success staffs are in the United States
• Our headquarters is in the San Francisco Bay Area

Of course! Send your questions to info@openteqgroup.com and we will get right back to you.