ServiceNow Agentic AI Platform for Customer Service Management and IT Service Management with AI Agents
OpenTeQ is a ServiceNow Elite Partner focused on leveraging the Now platform to solve today’s business challenges and accelerate clients’ transformation initiatives.
With a long history and diverse experience across financial services, telecommunications, and healthcare and life sciences industries, OpenTeQ is poised to leverage deep domain expertise and apply it to real-world business needs, all powered by ServiceNow.
We partner with ServiceNow to design and construct dynamic offerings, which squarely focus on varied industry needs and their customers, to increase efficiency, reduce cost, and deliver an outstanding service experience.
ServiceNow has matured its offerings since its inception in 2004 when it began as a simple tool to manage IT requests. Over time, individual business groups across different organizations have discovered the power of ServiceNow – that requesting a service from the IT team is similar to requesting a service from any other group within an organization. Whether a user needs to request time off through HR, a contract review from legal, a customized piece of collateral from marketing, or any other business-related service, ServiceNow is the perfect vehicle to request, manage approvals, and fulfill business needs.
To create the building blocks of a winning workflow for your business, partner with OpenTeQ for ServiceNow implementation.
End-to-end Servicenow Consulting Services
No matter where you are on your SAP journey, we have you covered. Our global team of SAP experts deliver a full range of advisory, implementation and support services to ensure you achieve your desired business and IT outcomes.
Our ServiceNow Services
OpenTeQ offers integrated ServiceNow services from consulting to implementation to managed services. Whether you are just getting started, planning for a new initiative on the ServiceNow platform, or looking to reimplement, we offer unparalleled ServiceNow expertise.
Consulting
Our consulting services include advisory implementation, customization, testing, and managed services. Our ServiceNow experts will help assess, plan, and design an optimal ServiceNow solution. We also provide ServiceNow technical skills for your ongoing projects.
ServiceNow Implementation
Work with our ServiceNow experts to implement and integrate ServiceNow across your organization. We can help you implement the platform from scratch, enhance the existing platform, or support it with integration.
ServiceNow Customization
Our customization services include code changes, code-based customizations, code- level integration, and access configuration.
ServiceNow Integration
We can help you integrate the ServiceNow platform with open-source systems, legacy applications, SharePoint, B, and other third- party apps.
ServiceNow Custom Application Development
Our experts will analyze your requirements and design and develop custom apps.
ServiceNow Testing
We help plan and execute automated testing across ServiceNow platforms.
ServiceNow Support & Managed Services
We provide end-to-end platform support- administration, performance, security, ongoing improvements, and end-user training.
ServiceNow Products We Serve
IT Service Management (ITSM)
IT Operations Management (ITOM)
IT Asset Management
Customer Service Management
Field Service Management
Integrated Risk Management
Security Operations
Portfolio Management
Integration Hub
HR Service Delivery
Why Choose OpenTeQ As Your Servicenow Service Provider?
Experience the OpenTeQ Advantage with our commitment to excellence
ISO-Certified
Adhering to stringent quality standards, ensuring exceptional global services.
Certified Experts
ServiceNow Associates and ITIL-certified professionals for excellence in implementation, development, and support.
Diverse Expertise
A qualified team with varied skills, including implementation specialists, application developers, and system administration experts.
Industry Leaders
Over a decade of experience in the ServiceNow ecosystem, providing reliable and innovative solutions.
Cutting-Edge Solutions
Stay updated with the latest ServiceNow enhancements for advanced technical know-how.
Efficient Project Delivery
Streamlined processes, quality assurance, and a 4-step implementation model for successful project outcomes.
Global Presence
Proven track record with 200+ customers delivering high-quality solutions globally.
Cost-Effective
Flexible pricing models starting at $20/hour, catering to diverse project scopes and budgetary needs. Unlock the power of ServiceNow with TechnBrains.
Why Partner With Us?
Whether you are just starting out, looking to reimplement, or planning for a new strategic initiative on the platform, OpenTeQ offers unparalleled ServiceNow depth and breadth of experience.
OpenTeQ provides integrated services from consulting to implementation and managed services of the Now platform.
Industry Solutions
Consistently rated among the 5 ServiceNow partners
Proven Client Success
10 years successfully delivering ServiceNow transformations
Better ROI
Unique design-centered approach yields better ROI
You’ll benefit from our Industry-leading best practices and unparalleled industry knowledge in healthcare, finance, insurance, manufacturing, government and more.
Our consultants are among the best in the business. Our advisors, architects, developers, and engineers have world-class skills in operations, process design, and large-scale project delivery experience.
How We Help
Advisory Services
Work with our advisors to assess, plan and design your optimal ServiceNow solution.
Implementation Services
Work with our experts to implement and integrate ServiceNow across your enterprise.
On-Demand Resources
Meet changing requirements with a dedicated team that knows your environment.
Managed Services
Benefit from ongoing governance and support in a flexible engagement model.
Frequently Asked Questions
ServiceNow is a cloud-based platform offering IT service management features like incident, problem, change, and request management, among others, to streamline IT operations.
ServiceNow enhances customer service by automating incident resolution, personalizing experiences, and providing real-time updates via its self-service portal and efficient workflow management.
Yes, ServiceNow integrates with existing systems through APIs, connectors, and pre-built integrations, ensuring seamless data flow and connectivity across various organizational tools and platforms.
ServiceNow supports compliance by automating workflows, tracking audit trails, and providing real-time reporting, thus helping manage compliance tasks and adhere to regulatory standards.